How can I delete my LYFT account? – [Answer] 2022

Answer

1. Visit our data privacy page.
2. Once logged in, you can choose to download your data.
3. Tap ‘Start‘ under the ‘Delete account‘ section. Select a reason for your account deletion request.
4. Confirm the ‘Delete‘ box.

How to delete Lyft Account

You can delete your LYFT account by following the steps below:

1) Go to (click ‘Sign in’) or sign into your LYFT Account, and go to ”Settings” tab.

2) Click on ”delete my account”, then confirm that you wish to delete your L Y F T account by clicking “Delete Account”.

Trip histories are automatically cleared out of our system roughly 8 months after they were completed; however, it may take up to 4 weeks for them to be removed from our website’s booking history section. If there is an urgent request, we will remove trip history data immediately upon receiving such a request. If you wish to have your immediate trip history data removed, please contact us at [email protected] and let us know specifically the trips/rides that you want to be deleted.

When you delete your LYFT account, all of the information associated with it is automatically cleared out of our system within a few weeks. The records related to your Lyft community reputation remain intact for as long as they are needed for compliance or other purposes required by law. Please note that if you decide to create a new account this does not erase your prior Lyft community reputation ratings; however, any future interactions will be considered in terms of generating new.

How to delete Lyft Account

Deleting your account does not erase the earnings you have accumulated in your ‘earnings history’. The credits on these rides are automatically transferred to your new Lyft account. If you wish to withdraw them, please contact us at http://support.lyft.com and let us know specifically what ride credits/compensation that you want withdrawn from our system.

This document outlines the information Lyft collects about passengers and drivers, how that information might be used or disclosed, and some steps you can take to protect your privacy. Please read it carefully. You acknowledge and agree that your use of the Lyft platform is subject to this Privacy Policy (“Privacy Policy”). If you do not agree with any part of the Privacy Policy then please do not use the Lyft platform. This policy was updated on May 25th 2016 to add more clarity around our core privacy practices. A summary of material changes follows at the end of this policy.

Information We Collect About Passengers and Drivers

1. Lyft’s Services: General : In order to use the Lyft platform, you must first create an account (“Account”). You can do this via mobile app or by going to our company website, www.lyft.com . When you sign up for an Account, we will ask you for personal information such as your name (and nickname if provided), date of birth, email address and phone number(s) in order to verify your identity and help provide a service that is consistent with your expectations and needs. Depending on which services you choose to use, we may collect additional information from you including but not limited to a link to your social media profile(s), payment information, residential address, demographic information and feedback on your experience using the Lyft platform.

2. Passenger Information: Once you have successfully completed a ride, the driver will rate you as a passenger (the “Passenger Rating”). If the Driver chooses to provide us with written feedback regarding their experience with you as a passenger through our community forum or otherwise (“Drive Notes”), it is stored along with the rating of passengers in order to help us better understand possible trends in our service. Additionally, if requested by us, we may share your first name and pickup or drop-off location with other Drivers that were near you during your trip so they can use this information for their own safety while on the road.

3. Driver Information: In order to facilitate the services offered through our platform and to measure the quality of these services, you authorize Lyft to collect, store on its servers, and analyze information regarding your location, routes traveled, distance traveled, duration of trips (if using a driving feature), pickup times and drop-off locations.

4. Information About Other Users: In order to facilitate Lyft’s social functionality for Drivers and passengers (e.g., requesting a ride from friends), we collect certain information regarding other users when they use our service via your Account or otherwise interact with our platform. This type of information includes but is not limited to the following: email address; first name; phone number; social media profiles; passenger rating(s); driver rating(s); city or location; time of day/date; duration of ride(s); in-driver photo(s); rating information about drivers or passengers, etc. We may also collect additional information from you in regards to social features such as check-ins and the ability to share certain content from our platform with other users.

5. Cookies, Other Tracking Technologies and Online Behavioral Advertising: Lyft and its third party partners use various technologies to collect information that helps us keep our services safe and reliable by measuring usage patterns, detecting possible threats, and performing data analysis. These tools include IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data related to user activities our website. We also use Local Storage Objects (LSOs) such as Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your visits to this or other websites may also send cookies to your computer or device and/or collect anonymous data through the use of tracking technologies, such as clear GIFs, pixel tags, and web beacons. In some cases, we may allow certain third party partners to track your behavior online so that they can target advertisements for goods and services that you might be interested in. However, we do not disclose your personal information (e.g., name, email address or telephone number) except for the limited purposes described below:

– When you sign up for our services, your name and email address may be shared with a third party partner that Lyft has partnered with to help maintain the security of our platform (e.g., fraud prevention)

– If you use a credit card or PayPal account to pay for your ride, then we may make certain information available to trusted partners such as banks, issuers, payment processors and fraud prevention agencies who help us verify the validity of purchases made with these methods. For example, in the event that your credit card is used for fraudulent purposes, this information may be used by us or our trusted partners to try to prevent any future unauthorized charges.

6. User Communications: When you communicate with us by submitting feedback through email, writing a review, or contacting us for any other reason via the “Contact Support” feature of the Lyft mobile app or our websites, we may retain those communications in order to process your inquiries and respond to them.

7. Location-Based Services: When you use our services (for example, requesting a ride from third party Lyft drivers), we may collect information about your precise geographic location using GPS-based functionality on your mobile device and location-identifying technologies associated with your IP address. We use this information primarily to provide you with real-time updates regarding pick up times and estimated arrival at the requested destination by providing driver/car details through text messages and push notifications when necessary. In addition, if you access certain features our platform on your mobile device, we may use location services to personalize your experience. For example, if you enable the setting that allows you to add a tip after a ride is over or during a ride for great service, then our platform will remember this preference and apply it automatically the next time you request/pay for a ride. This information will be stored locally on your device and not by us.

8. Coordinating with IP Addresses: Lyft uses Internet Protocol (“IP”) addresses in order to derive information relating to network traffic from our software applications used by the Services (e.g., website code running on our servers). While each user’s IP address is logged automatically for system administration purposes in connection with their access of our systems, a user’s IP address is not linked to other personally identifiable information.

9. Enforcement of Our User Agreement: We may deactivate or otherwise prohibit access to our Services for users who violate our Terms of Service/User Agreement (e.g., by posting inappropriate, inaccurate, or objectionable content).