Do you have to pay for lose it? – [Answer] 2022

Answer

The Lose It! The premium app unlocks a full year of premium services to help you achieve your weight loss goals. With a $39.99 annual subscription, you get more than just an app it can also be considered a program with 12 months of commitment and a strong sense of community that reaches beyond the app itself.

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I’m having issues accessing my graph data in the web applet: How can I fix this?

Please make sure that you have an active Lose It! subscription and have your Lose It! App synced with your web applet. If you are having issues, please contact us and let us know the issue (i.e., unable to access Web Applet, the website won’t load, etc), any information that would be helpful in trying to diagnose this issue from your end or a screenshot if possible of what is happening​. Please know that we need specific information so we can work with our development team accordingly on this.

HOW DO I ACCESS THE WEB APPLET?

To access the Lose It! Web Applet, you will need to have an active Lose It! subscription. If your subscription has expired, please sign up for a free (one week trial) or paid plan and log into the app to see if your account is active again. Please note if you want the premium features of this app, or any other apps that do a similar type of tracking via an API connection (like MyNetDiary’s Barcode Scanner) that require Internet access – they won’t work for you without internet access on your phone. Please check with your phone carrier prior to purchasing Lose It! as the app comes with a free 1 week trial so you can test if data is needed or not before dropping the $4.99 / yr for Premium Features -or- Premium Subscription ($39.99/year)

WHAT DO I NEED TO USE TO LOSE IT?

Please note if you want the premium features of this app, or any other apps that do a similar type of tracking via an API connection (like MyNetDiary’s Barcode Scanner) that require Internet access – they won’t work for you without internet access on your phone. Please check with your phone carrier prior to purchasing Lose It! as the app comes with a free 1-week trial so you can test if data is needed or not before dropping the $4.99 / yr for Premium Features -or- Premium Subscription ($39.99/year.

I’ve heard that Lose is going away & Is that true and What’s happening?

No, no. We don’t charge for Lose It!. However, Lose It! gives people the option to purchase premium features within the app should they choose. Premium features are available as in-app purchases: you can pay with your credit card or select from multiple payment options through your phone bill or iTunes account. Members get access to their dashboard 24/7 plus other perks like a barcode scanner and support from our staff dietitians and trainers. A subscription is not required to use Lose it! but are available to save you time.

What would happen when my iTunes Subscription lapses or I cancel?

The same situation above applies here…only thing is that with this method of purchasing $4.99 / yr vs 30-day auto-renewal which automatically charges via Credit Card – one has more time to manually renew a subscription if they want.

In order for Lose It to maintain an active subscription, will I still be able to use the app?

Yes absolutely! Just log in like you normally do and you’ll be just fine. You can also purchase a subscription directly via the Lose It! App Store (in-app purchases). However if your subscription lapses and your account has been deleted by Apple or yourself – then yes, you lose access to everything as there’s no way to recover it.

Do you have to pay for losing it?

No, no. We don’t charge for Lose It!. However, Lose It! gives people the option to purchase premium features within the app should they choose. Premium features are available as in-app purchases: you can pay with your credit card or select from multiple payment options through your phone bill or iTunes account. Members get access to their dashboard 24/7 plus other perks like a barcode scanner and support from our staff dietitians and trainers. A subscription is not required to use Lose it! but are available to save you time!

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