Answer
- To use chat support, go to the Sony Live Chat Request website.
- Select PSN Account Help.
- Then select Contact Us.
- Request that the support agent delete your account.
How to Delete An Epic Games Account
PS4 Primary System Deactivation
To cancel a Sony Entertainment Network account, you must send a written request from the email address used as the Sign In ID. Call Sony at 855-999-SONY (7669) to begin the process. Note: Any purchased content tied to an terminated account can no longer be accessed.
Go to the PlayStation support page. nType close account in the search bar where it asks for your problem or question. Select the link for How to terminate your PlayStation Network membership from this page.
What are the consequences of closing my account? If your account is closed, you will no longer be able to access any of the content you’ve purchased using it. You won’t be allowed to use your existing online ID to create a new account.
Is it possible to use the same email address that I have now to establish a new account? Yes, after the removal is complete and verified by PS support. However, your username can’t be reused.
To erase a user, go to the User Management page. This is where you’ll be able to create or delete users. Then, under Delete User, select one option. You will now see a list of Users that you may delete. Choose the user you wish to remove and then confirm your decision..
As of July 2016, Sony has revised the PlayStation Network Service Agreement (ToS) to include the following provision for those who have inactive accounts: You may close your Account by sending us a message using the contact information below. If your Account hasn’t been utilized for at least 24 months, we might terminate it.