PSN account deletion is not something you can accomplish on your own; instead, we ask that you contact us. This is due to the fact that once a PSN account has been deleted, we are unable to retrieve it and we don’t want anybody to lose their purchases or settings by mistake.
How To Delete PS4 Accounts
Can I Delete My PSN Account and Make a New One?
Go to the PlayStation help page. In the search bar where it asks you to type in your problem or question, search for close account. Select the link for How to cancel your PlayStation Network membership from within your console.
Go to Settings > Account Management > Make sure you’re selecting yourself as your primary PlayStation 4. Select Deactivate and then Yes.
Your PlayStation Network account will be deactivated. Any content that you’ve purchased with this account may no longer be accessed. This material cannot be transferred to another account, and refunds are only available according on to the PlayStation Store’s cancellation policy. You will lose access to any subscriptions and their associated benefits.
As of July 2016, Sony has modified the PlayStation Network Terms of Service (ToS) to include the following clause for users with inactive accounts: You may terminate your Account by sending us a cancellation notice using the information below. If your Account hasn’t been utilized in at least 24 months, we may terminate it.
If you want to remove a user profile from your PlayStation 4 or PS4 Pro, follow these steps: Go to Settings. Select ‘User Management’ here. You may either Create or Delete Users here. Select ‘Delete User’ after that.
You may deactivate your primary PS4 console using the Sony website or by shutting it off on the machine. … To cancel your PlayStation 4 online, go to the “Device Management” area and select “Deactivate.”